Terms of Service

Effective Date: 15 May 2026

These Terms of Service ("Terms") govern your use of Jarvo products and services. By accessing or using Jarvo services, you agree to be bound by these Terms. If you do not agree, do not use the service.

1. About Jarvo

Jarvo provides NFC-enabled products that allow users to associate digital destinations — including social media profiles and other online content — with NFC tags or related products. For questions, contact us at support@jarvo.online.

2. Eligibility

You must be at least 16 years old to use this service. By using Jarvo, you confirm that you are 16 or older. If you are under 18, you confirm that a parent or legal guardian has consented to your use of the service. We reserve the right to terminate accounts we reasonably believe belong to users under 16.

3. User Responsibilities

You are solely responsible for:

You agree not to use Jarvo services for:

4. Physical Products — Consumer Rights

If you purchased a Jarvo NFC product as a consumer in the United Kingdom, your statutory rights under the Consumer Rights Act 2015 apply. Products must be of satisfactory quality, fit for purpose, and as described.

Returns: If your product is faulty or not as described, contact us within 30 days of delivery for a replacement or full refund. After 30 days and within 6 months, we will offer a repair or replacement in the first instance. Your statutory rights are not affected by these Terms.

Digital services: The linking service provided through this platform is a digital service supplied under separate terms from the physical product.

5. Service Availability

We may modify, suspend, or discontinue parts of the service at any time. We do not guarantee uninterrupted availability or error-free operation. We will endeavour to provide reasonable notice of planned outages where possible.

6. Third-Party Platforms

Jarvo may redirect users to third-party websites or applications, including Instagram and other social media platforms. We are not responsible for:

7. Limitation of Liability

To the maximum extent permitted by applicable law, Jarvo and its operators shall not be liable for:

Our total liability to you in connection with these Terms shall not exceed the amount you paid for the product or service giving rise to the claim.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

8. Intellectual Property

All branding, logos, website content, and service materials provided by Jarvo are the property of Jarvo and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our materials without our prior written consent.

9. Termination

We reserve the right to suspend or terminate your access to the service at any time if you violate these Terms or misuse the platform. Where reasonably practicable, we will notify you before taking such action. On termination, your right to use the service ceases immediately.

10. Dispute Resolution

We aim to resolve any disputes quickly and informally. If you have a complaint, please contact us at support@jarvo.online and we will endeavour to resolve the matter within 14 days.

If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer resident in another jurisdiction with mandatory local consumer protection rights, in which case those rights are not affected.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. This does not affect any mandatory consumer protection rights you may have under the law of your country of residence.

12. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Jarvo regarding your use of the service and supersede all prior agreements or understandings.

14. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be made in writing to be effective.

15. Changes to These Terms

We may update these Terms from time to time. We will notify users of material changes by updating the effective date. Continued use of the service after the updated Terms become effective constitutes acceptance. We encourage you to review this page periodically.

16. Contact

For questions about these Terms, please contact:
support@jarvo.online