Jarvo.

Privacy Policy

Effective Date: 15 May 2026

Welcome to Jarvo. This Privacy Policy explains how we collect, use, store, and protect your information when you use our NFC-enabled products and related services. Please read it carefully.

By using our services, you acknowledge you have read this Privacy Policy.

1. Who We Are

Jarvo is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, contact us at support@jarvo.online.

2. Information We Collect

We collect the following categories of information:

Account and product data: Instagram usernames or other social media handles you provide when claiming an NFC product; unique identifiers associated with your NFC product.
Technical data: Browser type, device type, IP address, and general connection data automatically generated when you interact with our service. This may be collected via cookies or similar technologies.

We do not intentionally collect sensitive personal data (such as health, financial, or biometric information).

3. Cookies and Tracking Technologies

Our service may use cookies or similar technologies to support basic functionality and security. We do not use advertising or tracking cookies. You can control cookie settings through your browser, though disabling cookies may affect service functionality.

4. Legal Basis for Processing (GDPR)

Where the UK GDPR or EU GDPR applies, we rely on the following legal bases:

Contract performance (Article 6(1)(b)): Processing your social media handle and NFC product identifier is necessary to provide the service you purchased — linking your product to your chosen destination.
Legitimate interests (Article 6(1)(f)): We process technical data to operate, secure, and improve our service. Our legitimate interest is providing a safe and functional platform; this does not override your rights.
Legal obligation (Article 6(1)(c)): We may process data where required by law.

5. How We Use Your Information

To link your NFC product to your selected digital destination
To operate, maintain, and improve our services
To detect and prevent misuse, fraud, or unauthorised activity
To respond to legal requests or enforce our Terms of Service

6. Data Retention

We retain your data for as long as your NFC product remains active and claimed. If you request deletion or your account is terminated, we will delete or anonymise your personal data within 30 days, except where we are required to retain it by law.

Technical logs may be retained for up to 90 days for security and debugging purposes.

7. Data Storage and International Transfers

Your data may be stored on secure third-party cloud infrastructure, which may be located outside the UK or European Economic Area (EEA). Where data is transferred internationally, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA), EU Standard Contractual Clauses (SCCs), or transfers to countries with an adequacy decision.

While we take reasonable technical and organisational measures to protect your data, no online system can be guaranteed completely secure.

8. Sharing of Information

We do not sell your personal information. We may share your information only:

With service providers necessary to operate the platform (e.g. hosting and infrastructure providers), who are contractually bound to protect your data
When required by law, court order, or regulatory authority
To protect the security or integrity of our service or the rights of Jarvo or its users
In connection with a business transfer (e.g. merger or acquisition), subject to confidentiality obligations

9. Your Rights

Under UK GDPR and EU GDPR, you have the following rights regarding your personal data:

Right to access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure ("right to be forgotten"): Request deletion of your personal data where there is no lawful reason for us to continue processing it.
Right to restriction: Request that we restrict processing of your data in certain circumstances.
Right to data portability: Receive your data in a structured, machine-readable format.
Right to object: Object to processing based on legitimate interests.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at support@jarvo.online. We will respond within 30 days.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk, or your local data protection authority if you are in the EU.

10. Third-Party Services

Our services may redirect users to third-party platforms such as Instagram or other social media websites. We are not responsible for the privacy practices, content, or availability of third-party services. We encourage you to review the privacy policies of any third-party platforms you visit.

11. User Responsibility

Users are responsible for the content and destinations linked through their NFC products. Users must not use the service for illegal activity, impersonation, fraud, malicious content, or phishing. We reserve the right to disable links or access associated with misuse.

12. Children

This service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by updating the effective date at the top of this page. Continued use of the service after changes become effective constitutes acknowledgement of the updated policy. We encourage you to review this page periodically.

14. Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact:
support@jarvo.online